ABOUT US
Five Star Restaurant Consultants provides resources, consulting services and training for hospitality industry entrepreneurs. We evolved, partly, in response to a statistic that states that 60 percent of restaurants fail in the first three years of operation. We believe that if we gear our education and training towards helping our clients to succeed, then we can help to strengthen the industry and the results will be better dining choices as well as helping restaurants obtain loans.
If you are a startup, Five Star Restaurant Consultants can help you with business plans that define your concept and financial strategy, secure a location and pre-opening organization.
For existing businesses, we help you with operations and organizational strategies that increase your bottom line as well as the value of your business. This includes developing operations manuals, menu costing, inventory systems, customer service training and secret shopping. We also provide a series of workshops and seminars to train and educate the restaurateur.
LOUISE DAWSON
LEAD CONSULTANT FOR OPERATIONS AND TRAINING
Owner and Lead Restaurant Consultant for Five Star Restaurant Consultants. Having over 20 years in the hospitality industry owning two successful restaurants and a catering company, Louise is able to bring real world experience, not just theoretical advice, to her restaurant clients. Louise is an operations specialist and has created a variety of flexible approaches to help her restaurant, bar, lounge and nightclub clients to manage their costs and increase their profits.
From 2006-2009, Louise was the Lead Restaurant Consultant for the San Francisco Small Business Development Center where she helped to develop and teach “The Restaurant Series” seminars.
Louise continues to provide one-on-one technical assistance to help her clients to prepare business plans, apply for loans, find that perfect location and train new restaurateurs.
For her clients that have existing operations, Louise lends support in overall business strategies. This includes operation manuals, inventory systems, food costing, service training and exit strategies.
Louise is a small business advocate and has worked closely with other organizations such as the Office of Small Business and the San Francisco Small Business Commission, the Small Business Administration, the San Francisco Mexican Consulate, the Japanese Consulate, the Philippine Consulate and the cities of San Jose, Oakland, Los Altos, Mountain View, Cupertino, Hayward and others. She is a certified Business Advisor and in 2008 won congressional recognition from Nancy Pelosi for her work with small businesses.
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